Use Text Messaging to Improve Employee Engagement
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TEXTING STREAMLINES STAFF COMMUNICATION
Four top reasons HR departments incorporate texting into their communication plan
Increase Open and Read Rate of HR Admin Announcements
- Onboarding checklist
- Training and development
- Employee support
- Company events/culture
- Employee surveys and reputation management
Improve Benefits Open Enrollment Engagement Rates
- Open Enrollment dates
- Reminder end date of Open Enrollment
- Links to benefits overview
- Links to employee portals
- Confirmation of elections
Advance Risk Compliance Communication
- Employee assistance program (EAP) info
- Link to forms (e.g. FMLA)
- Workers comp message
- Confirmation of updated policies/procedures
- HIPPA and HITRUST compliant
Enhance Incident Response and Emergency Announcements
- Mass/group alerts
- COVID-19 communications
- Emergency alerts
- Weather, power outages, and closures
- Links to local emergency information/updates
HOW HR TEAMS CAN USE WORKFORCE TEXTING
Workforce texting will drive unparalleled employee engagement. Here are some ways to use it:
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Help employees navigate open enrollment deadlines and send enrollment confirmations.
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Educate employees about available benefits, such as EAPs or backup care.
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Notify them of important and time-sensitive information, like office closures or emergency information.
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Remind new employees to complete their new hire paperwork.
Combine WorkforceTXT with Flimp’s other solutions to drive engagement and response:
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Build interactive digital postcards (that get 70%+ engagement rates) and distribute to employees via text.
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Rapidly launch benefits microsites, giving your employees a single portal to learn about their benefits.
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Create and distribute engaging educational videos to increase understanding of complex topics.
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Leverage decision-support tools to help your employees navigate the complex world of benefits selection
Layering texting on top of these solutions ensures that more of your employees are aware of the great benefit programs and resources you provide.
REAL RESULTS
Two-way texting has proven to improve employee communications.
78% enrollment rate response
89% increase in website utilization
87% decrease in follow-up phone calls
95% reduced emergency phone calls
